Key Performance Indicators
The Village tracks Key Performance Indicators (KPI) across every department to track performance and identify areas of improvement.
How Are We Doing?
27,453
Test Test
99%
Test Test
796
Test Test
6,548
Test Test
36%
Test Test
76%
Test Test
50
Test Test
96%
Work Order Customers Responded to Within 48 Hours
Goal: 95%
95%
Customer Service Rated Excellent or Good
Goal: 95%